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Level 3 Claims Handler

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  • Posted By: Office Angels - Chester
  • Address:
    • 13A Frodsham Street
    • Chester
  • Date Posted: 30th Jul 2010
  • Salary: £30000 per annum
  • Location: Chester
  • Reference Code: CH-55
  • Views Since Posting: 68
  • Full Description:


Hours are: Monday-Friday 9am to 5pm.

A fabulous opportunity has arisen for a Level 3 claims handler in our Chester Technical Claims Department to deal with complex personal injury claims of all types ie EL, PL and Motor.

Duties will include;

Handling personal injury claims of all types, (including EL, PL and motor) particularly those of high value, in a cost effective manner in accordance with the group guidelines, procedures and claims philosophy.
Handling, with reference to HO Claims, cases exceeding regional authority
Deciding on legal liability and policy liability issues
Compliance with all regulatory and internal systems controls
Identifying cases which may be suitable for the group fraud and rehabilitation programmes
Authorisation of cheques within laid down guidelines
Handling litigation and fraud cases
Assisting with referral and training of less experienced members of the team. Deputising for senior colleagues.

Experience:

Ideally the successful candidate will have a minimum of 5 GCSE\'s at Grade C or above (or equivalent), including Mathematics and English Language.
CII qualifications would be an advantage.
Personal Specification

The successful applicant will need to demonstrate
Excellent communication and interpersonal skills
Excellent judgement, decision making, analytical and negotiation skills
Experience in dealing with personal injury claims
Excellent organisational and motivational skills
A strong team working ethic
A full understanding of medical terminology and relevant awards
A strong working knowledge of CPR rules
The ability to work to deadlines whilst maintaining the right balance between work quality and work output

25 days per year Holidays plus Bank Holidays.
No Parking provided.
Pension & a Yearly Company Bonus paid after 6 months of service.
If you would like to apply for this position, please submit your CV to chester@office-angels.com – FAO Melissa Parsons

Office Angels Limited
13a Frodsham Street, Chester, Cheshire
CH1 3JJ
Tel: 01244 351222
Email: chester@office-angels.com

Office Angels is an equal opportunity employer.

If you do not hear back from Office Angels within 5 working days, your application has unfortunately been unsuccessful. Due to the large volumes of CVs we are currently receiving we are unable to respond to each applicant individually.


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